Shivalik Quest

❌GST (5%) on Invoice Amount: Mandatory GST of 5% on Invoice Amount.

❌: Travel/Health Insurance:
Any kind of Travel/Health Insurance. Trip My Soul strictly recommends each traveler to please carry your own travel/health insurance.

❌: Meals/Snacks/Beverages during transportation:
Meals/Snacks/Beverages during transportation: Not included in the package.

❌: Airfare/Train fare:
Any cost for Airfare or Train fare.

❌: Medical Expenses:
Any kind of medical expenses.

❌: Personal Expenses:
Any tips, laundry, phone calls, liquors, mineral water, camera fee, or any other personal nature expenses.

❌: Unscheduled Delays:
Unscheduled delay due to a landslide.

❌: Hot Water Charges at Ghangaria:
Charges for Hot water at Ghangaria (Rs 60 per bucket).

❌: Force Majeure and Evacuation Charges:
Cost Escalation due to 'Force Majeure and Evacuation charges'.

❌: Other Charges:
Any other fee/charges not mentioned in the cost included section.

❌: Backpack Offloading Charges:
Backpack offloading charges (Rs 1200). The backpack should not weigh more than 9 kgs. Suitcases/strollers/duffel bags will not be allowed.

❌: Note:
You can apply for travel insurance prior to the trek

To reach DEHRADUN

1. By Bus
From Delhi to Dehradun: ~250 km | 6–8 hours Regular Volvo and government buses (UTC/ISBT) are available from Delhi ISBT Kashmiri Gate to Dehradun. From Chandigarh to Dehradun: ~170 km | 5–6 hours You can also find buses from Sector 43 ISBT in Chandigarh.

We strongly recommend choosing government buses over private ones, as they are more reliable and punctual.

2. By Train
Dehradun Railway Station is well-connected with major cities like Delhi, Lucknow, Kolkata, Mumbai, and others. Popular trains: Nanda Devi Express, Dehradun Express, Shatabdi Express

If traveling by train, plan to arrive a day early to avoid delays and freshen up before the trek.

3. By Air
Jolly Grant Airport (Dehradun) is the nearest airport (25 km from Rishikesh and 30 km from Dehradun city). Connected flights are available from Delhi, Mumbai, Bengaluru, Hyderabad, Pune, etc.

We advise flyers to arrive a day in advance to accommodate any delays or cancellations.

To reach RISHIKESH

1. By Bus
From Delhi to Rishikesh: ~240 km | 6–8 hours Regular Volvo and semi-sleeper buses operate from ISBT Kashmiri Gate to Rishikesh. From Dehradun to Rishikesh: ~45 km | 1.5–2 hours

2. By Train
Nearest Railway Station: Haridwar (20 km) or Yog Nagri Rishikesh Rishikesh has limited train connectivity; Haridwar is a better-connected option.

3. By Air
Fly into Jolly Grant Airport and drive/take a cab to Rishikesh (~45 min).

1. Booking and Payment Policy:
A booking is confirmed only after we receive a non-refundable deposit or the full payment as required.
The final balance must be paid according to the payment schedule provided during the booking process.
We reserve the right to cancel your booking if payments are not made on time.

2. Cancellation and Refund Policy:
Cancellations must be made in writing via email.
Refunds will be processed as per our cancellation policy, which varies based on the number of days prior to departure.
Refunds will not be given for any missed tours or accommodations due to failure to arrive on time.

3. Changes and Amendments:
Changes to bookings are subject to availability and may incur additional fees.
Any modifications must be requested in writing and approved by our team.
We reserve the right to make changes to itineraries in case of unforeseen circumstances like weather conditions or natural disasters.

4. Travel Insurance:
All travelers are required to have comprehensive travel insurance covering personal injury, medical expenses, and trip cancellation.
We are not responsible for any personal injury, loss, or damage that may occur during the trip.

5. Health and Safety:
It is your responsibility to ensure you are fit to travel and participate in activities. Any health issues must be disclosed at the time of booking.
We reserve the right to deny participation in activities that may pose a risk to your safety or the safety of others.

6. Documentation and Entry Requirements:
Travelers are responsible for obtaining valid passports, visas, and any other travel documents required for the destination.
We are not responsible for any travel restrictions or denied entry due to incomplete or invalid documentation.

7. Liability:
We act as an agent for travel services and do not own or operate any accommodations, transportation, or activities.
We are not liable for any delays, injuries, or losses caused by third-party service providers.

8. Force Majeure:
We are not responsible for delays, cancellations, or modifications caused by events beyond our control, including but not limited to natural disasters, strikes, or political unrest.
In such cases, refunds or rescheduling will be offered based on the policies of service providers.

9. Governing Law:
These terms and conditions are governed by the laws of [Country/State].
Any disputes arising from bookings or services provided are subject to the exclusive jurisdiction of the courts in [Country/State].

10. Acceptance of Terms:
By booking with us, you acknowledge that you have read, understood, and agreed to these terms and conditions.